Welcome to TLScontact

TLScontact is a commercial company working in partnership with the Australian Government Department of Immigration and Border Protection (DIBP) to provide services to people applying for visas to Australia.

The Australian Visa Application Centre offers services which include the collection of visa application documents, visa application charges and service fees and the collection of biometric data. All visa applications will be assessed by DIBP who will then take the decision to grant or refuse Australian visa to applicants. TLScontact has no influence on the visa decision, which remains the sole authority of DIBP.

You will find on this website all necessary information on:

In order to submit your application/biometrics at the Australian Visa Application Centre you should:


Biometric enrollment applicants should not register on this website until they receive a letter from DIBP. These applicants should only use the VLN provided by DIBP when registering on this website.