Welcome to TLScontact

TLScontact is a commercial company working in partnership with the Australian Government Department of Home Affairs to provide services to people applying for visas to Australia.

The Australian Visa Application Centre offers services which include the collection of visa application documents, visa application charges, service fees and the collection of biometric data. All visa applications will be assessed by the Department of Home Affairs  who will then take the decision to grant or refuse Australian visas to applicants. TLScontact has no influence on the visa decision, which remains the sole authority of the Department of Home Affairs.

In order to submit your application/biometrics at the Australian Visa Application Centre you should:


Biometric enrollment applicants should not register on this website until they receive a letter from the Department of Home Affairs. These applicants should only use the VLN provided by the Department of Home Affairs when registering on this website.