Important Notice 

Our cooperation with the Australian Department of Home Affairs in Nigeria is coming to an end. The last appointments at our centres in Abuja and Lagos will take place on the 31st of May 2019. 

From 3rd of June 2019, all visa applications to Australia will be managed by a new external provider.

Please consult the website of the Department of Home Affairs to find the relevant location and procedure for your country. 

Form 929 - Change of address and/or passport details

From 1 March 2018 the Department of Home Affairs is offering a new email service for those clients who seek to update their address or passport details using Form 929 – Change of address and/or passport details. Clients can email Form 929 and supporting documents to This is a fast, efficient and reliable service. Clients that email Form 929 will receive confirmation that their details have been updated. The service standard for confirmation is 5 days but can be as few as 2 days. Clients will continue to have the option to submit Form 929 online through ImmiAccount. Please note clients that have a pending visa application that was lodged by paper (not online) should submit the paper version of Form 929 to the AVAC. If a client elects to post the Form 929 it may take some time to process. Clients that submit Form 929 by a paper channel may not receive confirmation that details have been updated.