Welcome to TLScontact

TLScontact is a commercial company working in partnership with the Australian Government Department of Home Affairs to provide services to people applying for visas to Australia.

Our services include the collection of visa application documents, visa application charges and service fees and the collection of biometric data. All visa applications will be assessed by the Department of Home Affairs who will then take the decision to grant or refuse an Australian visa to applicants. TLScontact has no influence on the visa application decision.

In order to submit your application and/or biometrics at the Australian Visa Application Centre you must:


Biometric enrollment applicants should not register on this website until they receive a letter from the Department of Home Affairs. These applicants should only use the VLN provided by the Department of Home Affairs when registering on this website.